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Watch Keith discuss people's behavioral changes of their culture toward the digital transformation.
How to put your behavior change plans together.
1.Opening up porosity and change
2.Realizing that your job is not to change everything but only to change the highest return practices.
3.Focus on the role model community - how do you use and create scribes to make your change occur.
4.Realizing you don't train this stuff you can only coach it.